Privacy policy
Last updated: July 11, 2026
Mivopaw operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Mivopaw is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.
We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:
Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information including your username, password, security questions, preferences and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
Personal Information Sources
We may collect personal information from the following sources:
Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services including from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies.
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:
Provide, Tailor, and Improve the Services
We use your personal information to provide you with the Services, including to perform our contract with you, process payments, fulfill orders, remember your preferences and items you are interested in, send notifications related to your account, process purchases, returns, exchanges or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, enable reviews, and create a customized shopping experience.
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email or other permitted channels and showing online advertisements for products or services.
Security and Fraud Prevention
We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect and investigate possible fraudulent, illegal, unsafe, or malicious activity, and secure our Services.
If you choose to register an account, you are responsible for keeping your account credentials secure. We recommend that you do not share your username, password, or other access details with anyone else.
Communicating with You
We use your personal information to provide customer support, respond to your inquiries, provide effective services, and maintain our business relationship with you.
Legal Reasons
We may use your personal information to comply with applicable law or valid legal processes, respond to requests from law enforcement or government agencies, participate in legal proceedings, and enforce or investigate potential violations of our terms or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy.
Such circumstances may include:
With Shopify, vendors, and other third parties that perform services on our behalf, including payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
With business and marketing partners to provide marketing services and advertising.
When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship products to you or through your use of third-party integrations.
With our affiliates or within our corporate group, where applicable.
In connection with a business transaction, legal obligation, subpoena, search warrant, or similar request, or to enforce applicable terms and policies and protect the Services, our rights, and the rights of our users or others.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.
Information you submit to the Services may be transmitted to and shared with Shopify and service providers that may be located in countries other than where you reside in order to provide and improve the Services.
Shopify may process personal information collected through your interactions with our store in accordance with its own privacy practices.
Third Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties.
If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.
We do not guarantee and are not responsible for the privacy or security of third-party websites, including the accuracy, completeness, or reliability of information found on those sites.
Our inclusion of links does not, by itself, imply endorsement of the content, owners, or operators of third-party platforms.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in their jurisdiction.
If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that the information be deleted.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security.
Information sent to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.
How long we retain personal information depends on various factors, including whether we need the information to maintain an account, provide the Services, comply with legal obligations, resolve disputes, or enforce contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.
Right to Access / Know
You may have the right to request access to personal information that we hold about you.
Right to Delete
You may have the right to request that we delete personal information we maintain about you.
Right to Correct
You may have the right to request that we correct inaccurate personal information we maintain about you.
Right of Portability
You may have the right to receive a copy of personal information we hold about you and request that we transfer it to a third party in certain circumstances and subject to applicable exceptions.
Managing Communication Preferences
We may send promotional emails, and you may opt out of receiving these communications at any time by using the unsubscribe option displayed in our emails.
If you opt out of promotional communications, we may still send non-promotional communications, such as messages related to your account or orders.
You may exercise applicable rights by contacting us using the contact information provided below.
We will not discriminate against you for exercising applicable privacy rights.
We may need to verify your identity before processing a request as permitted or required by applicable law.
We will respond to requests within the timeframe required by applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact information provided below.
Depending on where you live, you may have the right to appeal a decision or lodge a complaint with your local data protection authority.
International Transfers
We may transfer, store, and process your personal information outside the country in which you live.
Where required by applicable law, we rely on recognized data transfer mechanisms and safeguards for international transfers of personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons.
We will post the revised Privacy Policy on this website and update the "Last updated" date as required.
Contact
If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise any rights available to you, please contact us at:
Mivopaw
Email: support@mivopaw.com
Location: Lahore, 54000, Pakistan